At https://kratom-army.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy is a top priority, and we are committed to protecting your personal data with the utmost care. This Privacy Policy provides comprehensive details on how we handle your personal information in line with various privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your engagement with our website, applications, services, and products. Please be aware that this privacy policy does not apply to external third-party platforms, applications, products, or services that you may access through our platform, each with their own distinct privacy policies.
Our Privacy Policy encompasses the following processing activities:
- When you use our applications and services as an authorized user.
- When you visit any of our websites linked to this Privacy Statement.
- When you engage with communications from us, including newsletters, emails, calls, or text messages/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account Information such as username, password, and contact details.
- Payment Information required to process transactions.
- Financial Information relevant to payments and accounting purposes.
- Purchase Information to fulfill orders and provide customer support.
- Mobile Device Identifiers for device management and analytics.
- Location Data to enhance location-based services or for legal compliance.
- Feedback to understand your needs and improve our offerings.
- Social Media Information if you interact with us through these platforms.
- Product Information to tailor services according to your preferences.
We gather this data through various means, including user input during account creation, interactions on our platforms, and automated technologies such as cookies and tracking tools. In some cases, we may receive personal data from third parties, who are required to comply with relevant privacy laws.
Our website uses cookies to ensure the best user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each with a specific role in enhancing your experience or helping us understand how our site is used. You have the option to control non-essential cookies through our integrated Cookie Manager.
We retain personal data for no longer than necessary for the purposes for which it was collected, as required by law, or until you request its deletion. Upon the conclusion of the purpose for collection, we take appropriate measures to delete or anonymize your data.
To safeguard your personal data, we implement robust organizational safeguards and security measures, including encryption during communication and collaboration with secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intentionally designed for, or targeted at, children under 18 years of age. We do not knowingly collect data from anyone we know to be a child under 18.
As a data subject, you have certain rights under the applicable privacy laws. These rights may include accessing your personal data, rectifying inaccurate data, requesting erasure or restriction of processing, obtaining a copy of your data in a portable format, objecting to certain types of processing, and the right not to be discriminated against for exercising these rights. If you wish to exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically.
For any inquiries, unsubscribe requests, or data-related questions, please feel free to reach out to our dedicated privacy team by emailing [email protected] or by sending a written correspondence to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to addressing any concerns you may have.